Warranty

2-YEAR FULL WARRANTY

BUILT TO LAST. BACKED FOR 2 YEARS.

Defects covered. Battery replacements covered. Motor stutter covered. We stand behind every unit we ship.

WHAT'S COVERED.

If the unit fails on us within 24 months, we make it right. Full stop.

MOTOR DEFECTS

If the brushless motor stutters, dies, or runs uneven within 2 years, we replace it.

BATTERY DEAD

Battery dies in year 2? We send you a new unit, no questions.

STRUCTURAL FAILURES

Shell crack, joint breakage, head adapter strip — covered.

REPLACEMENT UNIT

Approved warranty claims ship a fresh unit out within 5 business days. Return shipping for the defective unit is the customer's responsibility.

WARRANTY FAQ

Everything you need to know.

How do I claim warranty?

Email warranty@vibrotech.com within 2 years of purchase. Include order number, a 30-second video showing the issue, and shipping address. We respond within 48 hours.

What's NOT covered?

Misuse, intentional damage, water damage from full submersion, normal cosmetic wear, and batteries past 24 months from purchase. Cracks from drops or impact are not covered.

Who pays return shipping?

Return shipping is at the customer's expense. We recommend a tracked carrier — we don't reimburse lost packages. Once we receive the defective unit, we ship the replacement free.

Where do I send the unit?

After your claim is approved, we email you the return address. The customer ships the defective unit at their own cost. We'll dispatch the replacement once it arrives.

Is the warranty transferable?

Yes — if you sell or gift the unit, the new owner gets the remaining 2-year coverage from the original purchase date.

vibrotech recovery gun — engineered to last
Why we offer 2 years

BECAUSE WE BUILT IT TO LAST.

Most $400 brands offer 1 year. We offer 2. Not because we're generous — because we know the spec sheet.

Brushless motor rated 5,000+ operating hours — the same cell the premium brands use. 24V lithium battery with 800+ charge cycles before capacity drops. Aircraft-grade aluminum core, not plastic with a metal sticker. We backed it for 24 months because the parts last 24 months. If the unit fails on us inside that window, we replace it — that's the deal.

GET YOURS — $35.65

BACKED FOR 2 YEARS. SHIPPED IN 24 HOURS.

Free US shipping · 30-day money-back · 2-year warranty included.